Refund policy

At Sanp Mart, we want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Return Eligibility

• Return requests must be made within 7 days of delivery.
• Products must be unused and in their original condition and packaging.
• Products damaged due to misuse, improper handling, or normal wear may not be eligible for return.
• Some products may be non-returnable for hygiene or safety reasons.

Damaged or Incorrect Products

If you receive a damaged, defective, or wrong item, contact us with your order details and clear photos/videos of the product. After verification, we may offer a replacement or refund.

Refunds

Once your return is approved and received, we will process the applicable refund. Refund processing time may depend on the payment method and banking/payment provider.

Contact

For return or refund requests, contact us:

Email: rooh39171@gmail.com
Phone/WhatsApp: 03028324560

Sanp Mart reserves the right to reject returns that do not meet the conditions mentioned above.